Chrono24 is an online marketplace that specializes in buying and selling luxury watches. They have a wide selection of watches from brands like Rolex, Omega, and Breitling, and offer a range of services to help buyers and sellers connect.
You have 14 days from the date of delivery to return your watch, as long as it’s in the same condition as when you received it. That means the watch must be unworn and in its original packaging, with all tags and accessories included.
If your watch meets the return requirements, you can receive a full refund to your original form of payment. However, it’s important to note that if you’ve had the watch adjusted or personalized in any way, it may not be eligible for return.
If you’re returning the a watch bought from Chromo 24 from the UK, you can claim back the duty and VAT you paid to HMRC. Save yourself the hassle of a lengthy reclaim process by submitting a claim through us. We will do all the heavy lifting for you and charge you a mere 15% when you get your money back. No Win No Fee!