Question 1

How to pay customs duty UPS?

Accepted Answer

With UPS, there are different payment options: electronic payment from a bank account - Electronic Debit, cheque (with a remittance stub), and payment card. Check out our blog to learn how to pay UPS customs charges.

Question 2

Can I refuse to pay a DHL customs charge/refuse delivery?

Accepted Answer

If you refuse to pay a DHL customs charge, your package will be returned to the sender. Depending on the seller's policy, you may be required to pay shipping fees. Check out our blog to learn more about DHL customs charges.

Question 3

What happens if I don't pay FedEx tax?

Accepted Answer

FedEx will pay import duties to HMRC on your behalf and then charge you for the duties and the administration fee to speed up the process. If you don't pay FedEx tax, your parcel will not be delivered to you. Check out our blog to learn more about FedEx customs charges.

Question 4

What happens when I don’t pay my import fees for UPS? Would I still receive my package I refuse to pay them?

Accepted Answer

You will receive an invoice with the exact amount you need to pay for import duties and administration fees. Pay by date will be stated in the invoice, and you will be required to make a payment until then. If you don't pay import fees to UPS, your package will not be delivered. Check out our blog to learn more about UPS customs charges.

Question 5

Do you pay VAT twice on importing?

Accepted Answer

This depends on the value of the purchased goods. If the value exceeds £135, you might be charged VAT twice: once by the sender through an invoice, and the second time by the courier as VAT is due on import for all goods above £135. In this case, you need to ask the seller to send the invoice without VAT, as you'll be paying it through your courier.

Question 6

Can I claim a refund of customs duty on orders from eBay?

Accepted Answer

Yes, you can reclaim customs duty on orders from eBay.

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