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Duty Refunds for your UK customers when you ship DDU

For many businesses, due to volume, product type or other reasons, shipping DDU (also known as DAP) to the UK is the best option. UK consumers have been living in a post-Brexit world for several years now, and are well aware of the need to sometimes pay taxes on arrival.

This solution takes just days to implement, is free for retailers to use, and brings an instant improvement to your conversion and retention rates.

Partnering with Duty Refunds gives your UK-based customers reassurance — knowing that if they need to make a return, they won’t have to go through a long-winded process to get their customs duty back.

£0 integration cost

No subscriptions, no cost to you.

Monthly commission payments

You receive a payment for every successful claim.

Simple and efficient integration

Plug and play, you’ll be up and running in no time.

99.5% claimsuccess rate1

We work with HMRC and all major couriers.