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Cross-border eCommerce Solutions for Internationally Ambitious Brands

Convert and retain more customers in foreign markets by offering an easy and simple approach to import duties and tax refunds.

Duty Refunds assists online merchants with foreign market growth. How? By simplifying import tax and duties for you and your customers.

Boost conversion and retention rates
Streamline customs operations
Ensure profitability when shipping DDP
Cover the cost of returns with a new revenue stream

Nearly half of UK consumers have concerns about purchasing from EU-based retailers due to customs charges1

We're here to fix that

Cross-border e-commerce UK duty and tax refund DDU solution

UK/EU DDU Solutions

Offer Duty Refunds automated duty reclaim solution for your international customers to improve buyer confidence, retention and satisfaction. Once you partner with Duty Refunds, UK consumers will know that they can shop with you safely.

UK/EU DDP Solutions

Ensure a smooth customer journey and stop double-paying import duties and taxes on returns with our UK/EU DDP offering. Leverage accurate duties calculations and market-leading rates to make cross-border easier than ever before.
Cross-border e-commerce UK duty and tax refund DDP solution
1According to a 2021 Sendcloud E-commerce Delivery Compass study, 49% of UK users surveyed cited potential payment of customs charges as the main reason not to shop abroad.