Parcelforce is a parcel delivery specialist in the UK and part of the Royal Mail group. Parcelforce has a team of customer service advisors available 24/7 via phone and email to assist with enquiries or complaints about deliveries or items in transit.
What are the best ways to contact Parcelforce?
There are many ways to contact Parcelforce in the UK. The easiest option is on the phone, as it allows customers to speak directly with a customer service representative. Phone support is available Monday to Friday, 8am-6pm and Saturday, 8am-1pm by calling the Parcelforce contact number 0344 800 4466.
For those looking for additional assistance, customers can also send an email to [email protected] with any queries or feedback. It’s recommended that customers include their account number when sending emails.
Social Media
Customers can also contact Parcelforce through social media outlets such as Twitter and Facebook for general enquiries or assistance with specific problems. They are very active on both platforms and will respond promptly if you provide all the necessary information to address the issue.
Website FAQs
Parcelforce also has a website where customers can find answers to common questions, track parcels, and get details about their services and products. This includes an online form that customers can fill out if they need further help or wish to complain about a product or service they received from Parcelforce.
Additionally, if you want a more traditional way to get in touch, you can write directly to Parcelforce’s customer service department at: Parcelforce Worldwide Customer Service Centre, PO Box 4448, Coventry, CV3 9BJ, UK.
The parcelforce app
The app also provides customers with a direct line of communication via Parcelforce’s award-winning LiveChat feature, allowing them to discuss their issues with an experienced team member in real time. This LiveChat feature is hugely beneficial for customers as it reduces the time spent waiting in queues or dealing with automated responses from the customer service staff.
Wrapping up
We hope you found this guide helpful in explaining how to contact Parcelforce. There are many benefits to using their services, including tracking, insurance, and competitive prices.
If you have any additional questions about Parcelforce that were not answered in this article, their customer service team will be more than happy to help.
Return your parcel delivered via Parcelforce:
If you decide to return your item delivered via Parcelforce, you are eligible to get the charges back from HMRC. The claim can be made within 90 days of the import date for unwanted items and up to a year from the return date for items that are damaged or defective.
You can make a claim for a refund by using Duty Refunds, which is hassle-free and has no fee if your claim isn’t successful. As the first and only online import duty and VAT refund platform for UK shoppers – we’re experts at getting money back that is rightfully yours! We have successfully claimed refunds on returned goods worth over £500,000. When your claim is successfully paid by HMRC we’ll pay it into your bank account minus our 15% fee.
Hopefully your can reach Parcelforce sucessfully, but don’t forget if you do decide to return your product, make sure you get your duty refund!
About Duty Refunds:
As the first and only online import duty and VAT refund platform for UK shoppers, Duty Refunds has helped customers refund their purchases amounting to half million pounds and is rated 4.9 excellent on Trustpilot. We also work extremely closely and are integrated with courier companies (eg: DHL, DPD, Fedex and Parcel force) and HMRC.
At Duty Refunds, we believe returning an item should be just as easy as buying it in the first place. Money and time should be spent on enjoying the fun bits of shopping and unboxing. If you need any help on duty & tax refund for your international shopping return. Please feel free to chat with us through our live chat, or fill in our online form in 5 mins and start your claim straight away.
