Are you overpaying for US returns?

Save up to 68% on returns from the USA with consolidated shipping. Plus we guarantee duty refunds on all orders over $800.

Take control of your shipping

When Americans return products to international stores, things can get expensive.

Duty Refunds has two solutions that significantly lower costs.

Consolidated return shipping

By grouping returns for shipping, you can save up to 68% compared to posting single items.

For example: 10 returns @ 1.5kg to UK => $37.34 per return

This includes US domestic shipping, handling, inspection, consolidation and delivery to the UK.

Tell us where to ship. We’ll do the rest.

Duty refunds from CBP

You are owed import duties for all returns over $800, but US customs makes it almost impossible to claim.

We’re the only service that guarantees a refund on all duties collected by CBP—and you don’t need to lift a finger.

How it works

Doing US returns the right way.

1. Customer initiates a return

Duty Refunds provides the domestic shipping label for all returns. Customers leave parcels at their nearest drop-off and they come straight to our US warehouse.

2. Inspection and rapid refunds

Our team inspects all packages according to your instructions. You can approve refunds long before items arrive home.

For Americans used to waiting on refunds, this is a huge win for customer experience.

3. Consolidated shipping

Save up to 68% on return shipping costs with bulk delivery from our US warehouse.

Ship on specific dates or based on total package weight—whatever works best for your store.

4. Automatic duty refunds

For all orders over $800, we guarantee duty refunds from CBP so you stop losing money on returns.

If you’re selling expensive items, reclaimed duties will significantly help your profits.