Paid customs duties, but had to return your purchase?

We can help you get your customs duty refunded, stress-free. Easy, simple, Duty Refunds.

Bill of Lading

A bill of lading is a document that outlines the terms of a goods shipment. It typically includes the names of the shipper and recipient, a description of the goods being shipped, and the point of origin and destination. The bill of lading can also include other important information, such as the date of shipment and the method of transportation.

The BOL also serves as a receipt when the goods arrive at the destination.

Purpose of a Bill of Lading (BOL)

A BOL is a legally binding document that provides all parties participating in the trade with necessary shipping details. It is an irrefutable proof of shipment, so it’s important to keep on hand if you need to return something.

Types of BOL

There are multiple types of BOLs:

  • Uniform BOL
  • Inland BOL
  • Clean BOL
  • Through BOL
  • Claused BOL
  • Non-negotiable BOL
  • Negotiable BOL

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Can I get my customs duty refunded?
If you’ve returned an item to a retailer abroad worth over £135, then most likely yes! There are a few caveats though. Certain items like alcohol and tobacco aren’t eligible.

And there are time limits too.

If you returned the item because it was damaged or defective, it can’t have first entered the UK more than 365 days ago. And if you returned the item because you didn’t want it anymore, it can’t have entered the UK more than 90 days ago.
How long does it take to get my refund?
How much will I get back?
Who will handle my claim?
What is a letter of authorisation?
Who are Duty Refunds?