Paid customs duties, but had to return your purchase?

We can help you get your customs duty refunded, stress-free. Easy, simple, Duty Refunds.

Certificate of Origin (C of O)

A certificate of origin confirms in which country a shipped item has been wholly obtained, produced, manufactured, or processed.

The certificate of origin is used to determine whether goods imported into one country are eligible for lower tariffs under a trade agreement.

For example, according to the Rules of Origin under the Trade and Cooperation Agreement, goods manufactured in the EU and imported into the UK won’t be charged customs duty.

So, if you are shopping for goods manufactured in the EU, you can shop duty-free and pay only import VAT and courier handling fees.

The exporter must sign the C of O, and the signature must be notarized. A stamp from the Chamber of Commerce is required as well.

A certificate of origin includes a shipment description, tariff code, information on the exporter and importer, and the country of origin.

Types of C of O

There are two types of C of Os.

Preferential certificates of origin are issued to claim preferential treatment under trade agreements, such as reduced tariffs.

Non-preferential certificates also called “ordinary C of O,” state that the goods are not eligible for reduced tariffs.

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Can I get my customs duty refunded?
If you’ve returned an item to a retailer abroad worth over £135, then most likely yes! There are a few caveats though. Certain items like alcohol and tobacco aren’t eligible.

And there are time limits too.

If you returned the item because it was damaged or defective, it can’t have first entered the UK more than 365 days ago. And if you returned the item because you didn’t want it anymore, it can’t have entered the UK more than 90 days ago.
How long does it take to get my refund?
How much will I get back?
Who will handle my claim?
What is a letter of authorisation?
Who are Duty Refunds?