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Paid customs duties, but had to return your purchase?

We can help you get your customs duty refunded, stress-free. Easy, simple, Duty Refunds.

Goods and Services Tax (GST)

Land Duty Paid or LDP is the final cost that a seller pays for goods that have been imported from one country to another. The importer typically pays the duty and then passes the cost on to the consumer.

LDP shipping includes crafting, handling, packing, insurance, transportation and extra expenses such as exchange rates, purchasing tariffs, free on board (FOB), export licenses, and port charges.

How to calculate LDP?

You can calculate LDP using the following formula:

product + shipping + customs + risk + overhead = LDP

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Questions?

Got any questions for us? We’d love to hear from you. You can get in touch with us by email on [email protected] or via our live chat.
Can I get my customs duty refunded?
If you’ve returned an item to a retailer abroad worth over £135, then most likely yes! There are a few caveats though. Certain items like alcohol and tobacco aren’t eligible.

And there are time limits too.

If you returned the item because it was damaged or defective, it can’t have first entered the UK more than 365 days ago. And if you returned the item because you didn’t want it anymore, it can’t have entered the UK more than 90 days ago.
How long does it take to get my refund?
How much will I get back?
Who will handle my claim?
What is a letter of authorisation?
Who are Duty Refunds?