Paid customs duties, but had to return your purchase?

We can help you get your customs duty refunded, stress-free. Easy, simple, Duty Refunds.

Tariff code

A tariff code is a product-specific code that customs authorities use to determine the rate of import charges that should be paid.

It is a 10-digit number used to classify goods traded internationally. The first six digits of the tariff code are known as the HS code, while the last 4 digits are country-specific.

The HS code is universal and allows for goods to be classified consistently regarding their origin or final destination.

The country-specific part of the tariff code relates to the specific rules and regulations that apply when goods are being imported.

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Questions?

Got any questions for us? We’d love to hear from you. You can get in touch with us by email on contact@dutyrefunds.co.uk or via our live chat.
Can I get my customs duty refunded?
If you’ve returned an item to a retailer abroad worth over £135, then most likely yes! There are a few caveats though. Certain items like alcohol and tobacco aren’t eligible.

And there are time limits too.

If you returned the item because it was damaged or defective, it can’t have first entered the UK more than 365 days ago. And if you returned the item because you didn’t want it anymore, it can’t have entered the UK more than 90 days ago.
How long does it take to get my refund?
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Who are Duty Refunds?