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Duty Refunds is the UK's leading import VAT and duty refund specialist. We provide an easy, efficient, and secure service that helps you get an import tax refund when you return items to retailers abroad.

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FAQ – Duty Refunds
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Articles on:Import VAT
More information about import VAT, who needs to pay import VAT, and how to get a refund of import tax.

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  • Process
  • Courier
  • Import VAT
  • Customs Charges
  • BREXIT
  • Account
  • How to claim back VAT on imports?
    You can claim back VAT on imports through CHIEF online service or CDS by submitting the C285 form, E2 form, MRN, VAT registration number, import entry and processing number, airway bill, sales invoice, packing list, and your personal information. With Duty Refunds, the process is simpler - all we need is your waybill number to initiate the process on your behalf.Few readers
  • Who can claim back import VAT?
    If you are registered for VAT and have a valid VAT number, you can claim back the import VAT on goods bought outside the UK. You will usually need to provide proof of refund from the retailer, courier documents, and a completed C285 form.Few readers
  • How to avoid import VAT?
    You cannot avoid paying import VAT. It is charged on all goods worth over £135. The only thing you could do is make a few smaller purchases, each below £135. However, you would still have to pay courier fees, so you could end up spending more money.Few readers
  • Why is my import VAT so high?
    The import VAT rate is usually 20% and is calculated on the total price of goods, including the shipping fees and any applicable customs duty. If you think you've been overcharged for import VAT, you can quickly check the rate using Duty Refunds Import Duty Calculator.Few readers
  • How to pay import tax?
    The courier will send you a bill with the breakdown of all additional charges, including import tax, and instructions on how to pay them.Few readers
  • Why have I been charged import VAT?
    Import VAT is levied on all goods worth over £135 and gifts worth more than £39 imported from outside the UK. Instead of paying VAT at checkout, you are paying import VAT once the goods arrive in the UK.Few readers
  • What is import VAT?
    Import VAT is tax paid on goods bought outside the UK. Import VAT is charged on all goods entering the UK from the EU.Few readers
  • Do you pay VAT twice on importing?
    This depends on the value of the purchased goods. If the value exceeds £135, you might be charged VAT twice: once by the sender through an invoice, and the second time by the courier as VAT is due on import for all goods above £135. In this case, you need to ask the seller to send the invoice without VAT, as you'll be paying it through your courier.Popular
  • Do I have to pay VAT on imported goods from the EU?
    Yes, import VAT has to be paid on imported goods from the EU. Below £135, the VAT will be included in the price you pay on checkout. Above that amount, you will have to pay it separately. The UK import VAT rate is 20%Few readers
  • What is the difference between import VAT and VAT?
    Import VAT is paid for the goods purchased from abroad and is paid to the courier. Regular VAT is paid on the goods purchased domestically and is paid to the supplier, who then pays it to HMRC.Few readers
  • What is the difference between customs duty and VAT?
    Both customs duty and import VAT are charged on goods above £135 purchased outside the UK. Customs duty depends on the type and origin of the good, while the import VAT (value-added tax) has a fixed rate and is calculated as the total value of the product imported into the country.Few readers
  • Can courier charge VAT on delivery?
    Yes. If your parcel was delivered by couriers other than the Royal Mail, you might be charged VAT on delivery.Few readers
  • What happens if I don't pay import fees?
    If you don't pay import fees, your package will be returned to the sender. Depending on the country of origin, you may also be charged a fee for returning the package.Some readers
  • How much is import VAT?
    The import VAT rate is 20%. To get an accurate breakdown of customs charges, check our Import duty calculator.Few readers

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